Insaflah (Statistik jenayah dan kes salah laku di Malaysia)

merenung sejenak

cinta remaja

Rchel corie

Fundamental Techniques in Handling People

Fundamental Techniques in Handling People

1.       Don't criticize, condemn or complain

2.       Give honest and sincere appreciation

3.       Arouse in the other person an eager want

Six ways to make people like you

1.       Become genuinely interested in other people

2.       Smile

3.       Remember that a person's name is the sweetest and most important sound in any language

4.       Be  a good listener. Encourage others to talk about themselves

5.       Talk in terms of the other person's interests

6.       Make the other person feel important - and so it sincerely

Win  People to Your Way of Thinking

1.       The only way to get the best of an argument is to avoid it

2.       Show respect for the other person's opinions. Never say " You are wrong.'

3.       If you are wrong, admit it quickly and emphatically

4.       Begin in a friendly way

5.       Get the other person saying, "yes, yes" immediately

6.       Let the other person do great deal of the talking

7.       Let the other person feel that the idea is his or hers

8.       Try honestly to see things from the other person's point of view

9.       Be sympathetic with the other person's ideas and desires

10.   Appeal to the nobler motives

11.   Dramatize your ideas

12.   Throw down a challenge

Be A Leader: How to change People Without Giving Offence and Arousing Resentment

1.       Begin with praise and honest appreciation

2.       Call attention to people's mistake indirectly

3.       Talk about your own mistakes before criticizing the other person

4.       Ask questions instead of giving direct orders

5.       Let the other person save face

6.       Praise the slightest improvement and praise every improvement. Be "hearty in your approbation and lavish in praise."

7.       Give the other person a fine reputation to live up to

8.       use encouragement. Make the fault seam easy to correct

9.       Make the other person happy about doing the thing you suggest

"I asked myself:
 What are some of the secrets of success in life?
I found the answer right there in my very room.

The Fan said - Be cool. The Roof said - Aim high.

The Window said - See the world. The Clock said - Every minute is precious.

The Mirror said - Reflect before you act. The Door said - Push hard for your Goals.

And don't forget, the Carpet said- Kneel down & Pray to Allâh (SWT)."